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repair_service

RPGhair.com Repair Service

We offer Repair Service for the lace wigs from RPGhair.com, We don’t repair the wigs from any other vendors. Thanks for your cooperation.  

1) Within 1 month: We offer repairing for free. The back and forth shipping fee is paid by buyers.

2) Over 2 months: It’s ok to return the wig to be repaired. $40 repairing fee will be paid by buyers, which doesn’t contains shipping fee. The Shipping fee is paid by buyers.

Repair Services Include:

1) Clean the hair

1) Make the hair tangle free

2) Replace hair loss (if there is too much missing hair, extra fee will be paid)

3) Fresh the hair texture

4) Adjust the cap size (about 0.5inches)

Processing of Wig Repair:

1) Please contact us via Email before returning the wig back. We need to ensure that if the hair can be repaired in advance. We don’t accept the returned package without our permission. Thanks for your cooperation. Here is our Email address: [email protected] 

2) Please include Your Name, Address, telephone number and email address in your returned package. So that we can contact you once we receive the repaired wig.

3) Please write ’$10’ value ‘sample of synthetic hair wig’ on returned courier sheet in order to avoid customs tax (if high value, you need to pay extra tax)

4) We’ll contact you within 48 hours after we receive the repaired wigs. It usually takes about 2-4 weeks to be repaired depend on the status of the wigs. We’ll give you an update when the repaired wig is ready.